Answers only from your information
Ansa reads your website and documents, and answers from them. It is told never to invent prices, policies or opening hours.
Customer questions, answered
Your 24/7 support team, set up in 10 minutes.
Ansa learns from your website and documents, then answers customers on your site in seconds. From $25 a month.
- No card needed
- Set up in 10 minutes
- Cancel anytime
9:40pm in Lagos. 7:15am in Toronto. Sunday afternoon in Nairobi.
Customers ask when it suits them. Ansa is there to answer.
- In secondsNo waiting until you open
- From your informationYour menu, prices and policies
- HonestSays so when it doesn’t know
See it answer
Straight answers from your own information. Honest when it doesn’t know.
- 1
Answers from your own sources
Prices, menus and opening hours come from what you uploaded, and each answer shows where it came from.
- 2
Any hour, in seconds
Customers get an answer at 10pm on a Sunday, without you picking up your phone.
- 3
“I don’t know” is a feature
If your information doesn’t cover a question, Ansa says so and points the customer to you. No made-up prices. No invented policies.
Adjoa's BakehouseOsu, Accra
Example conversationHi! I'm the Bakehouse assistant. Ask me about cakes, prices or opening hours.
Do you make birthday cakes? How much for one that serves 20?
Yes, we do! A celebration cake for 20 people starts at GH₵ 650. Please order at least 3 days ahead, in the shop or on WhatsApp.
FromCake menu 2026.pdfOrder pageAre you open this Sunday?
Yes, on Sundays we're open from 12pm to 6pm.
FromOpening hoursCan you deliver a cake to Kumasi?
I don't have any information about deliveries to Kumasi, so I won't guess. The team can confirm it for you:
Message Adjoa's on WhatsApp
Powered by Ansa
How it works
Up and running in three steps. No developer needed.
Setup takes about ten minutes, and you stay in control of every answer.
Add your website or files
Paste your web address and upload price lists, menus or FAQs. Ansa reads them in a few minutes.
adjoasbakehouse.comAdd- Home
- Cakes & prices
- Opening hours
- Delivery & collection
- Cake menu 2026.pdf12 pages
18 pages and 1 document learned
Check the answers
Ask it what your customers ask. Fix anything it gets wrong, and see which questions it couldn’t answer yet.
Do you have gluten-free bread?Yes, our gluten-free loaf is GH₵ 45, baked on Tuesdays and Fridays. Bread listLooks rightNot answered yet“Do you cater for weddings?”
Add answerPaste one line, or share a link
Add the chat bubble to any website with a single line. No website? Share your chat link anywhere.
<script src="https://ansa.chat/widget.js" data-bot="adjoas" defer></script>Copy Copiedor share your linkansa.chat/c/adjoasWhatsAppInstagram bioEmail signature
Why owners trust it
Your name is on every answer. We built it that way.
Says “I don’t know” instead of guessing
When the answer isn’t in your information, it says so and shows customers how to reach you.
You see every question
Read every conversation. Questions it couldn’t answer are flagged, so you know what to add.
Never used to train AI models
Your documents and conversations stay yours. They are only used to answer your customers, and you can delete them at any time.
Hard limits, no surprise bills
Every plan has a clear monthly limit. We warn you at 80% and never charge extra automatically.
Works on any website, and without one
One line adds the chat bubble to WordPress, Wix, Squarespace, Shopify or hand-made sites. Or share your own chat link on WhatsApp, in your Instagram bio and in emails.
- WordPress
- Wix
- Squarespace
- Shopify
- Any HTML site
- Instagram bio
- Slack
Pricing
Priced for small businesses. Not for enterprises.
Most chatbot tools are priced for enterprises, with credits and add-ons. Ansa is one monthly price with a set number of answers, so you always know what you’ll pay.
Yearly: pay once a year and save 20–25%. Prices in US dollars.
Free
Try it on your own site
$0/ month
Start free
- 20 answers a month
- 1 MB of business knowledge
- Up to 20 website pages
- 5 documents
- Just you (1 seat)
- 1 assistant
- Website widget and shareable chat link
- Small "Powered by Ansa" badge
Starter
For a small business getting started
$25/ month
Start with Starter
- 500 answers a month
- 5 MB of business knowledge
- Up to 100 website pages
- 20 documents
- 3 team seats, including you
- 1 assistant
- Website widget and shareable chat link
- Small "Powered by Ansa" badge
Pro
For busy shops and growing teams
$89/ month
Start with Pro
- 2,000 answers a month
- 20 MB of business knowledge
- Up to 500 website pages
- 50 documents
- 10 team seats, including you
- 3 assistants, one per brand or location
- Website widget and shareable chat link
- Remove the "Powered by Ansa" badge
Business
For businesses with lots of questions
$199/ month
Start with Business
- 5,000 answers a month
- 50 MB of business knowledge
- Up to 1,000 website pages
- 200 documents
- 25 team seats, including you
- 10 assistants, one per brand or location
- Website widget and shareable chat link
- Answers your team’s questions in Slack
- Remove the "Powered by Ansa" badge
Need more than Business? More answers, assistants or team seats? Tell us about your business and we’ll put together a plan that fits.
Talk to usAt your limit? Your assistant politely pauses and shows customers how to contact you. Nothing is charged automatically.
Paying locally. Local-currency pricing (₦, KSh, GH₵, R) and local payment methods are coming.
For web designers and agencies
Building sites for clients? Hand over one that answers.
Set Ansa up with your client’s content, check the answers together, and paste one line before launch. Prices are low enough to include in your care plan.
Talk to us about client sitesFAQ
Fair questions. Straight answers.
Something else on your mind? Email hello@ansa.chat. A person will reply.
What happens if I reach my monthly limit?
You are never charged extra. We warn you when you have used 80% of your answers. If you reach 100%, your assistant politely tells visitors it is unavailable and shows them how to contact you, until the next month starts or you move to a bigger plan.
Can I try it before paying?
Yes. The Free plan gives you 20 answers a month to try Ansa on your own website, with no card needed. Paid plans start at $25 a month.
Which languages does it speak?
Ansa replies in the language your customer writes in, using the information you have given it. It works well in widely used languages such as English, French and Portuguese, and we are testing more with early customers. Try a few questions in the test chat before you go live.
Does it replace my staff?
No. It handles the questions you answer over and over (opening hours, prices, delivery, booking) so you and your team can focus on the conversations that need a person. When it does not know something, it sends the customer to you.
Where is my data stored, and is it used to train AI?
Your documents and conversations are stored securely with our cloud hosting providers, kept separate from every other business, and only used to answer your customers. We never use your content to train AI models. You can delete your sources, or your whole account, at any time.
Can Ansa answer on WhatsApp?
Yes, on the Starter plan and up, using your own business number. Customers message you as usual and Ansa replies there, from the same knowledge as your website. Each reply counts as one answer. Meta, which runs WhatsApp, bills you directly for its own message charges once you pass its free monthly allowance.
Can my team ask Ansa in Slack?
Yes, on the Business plan. Add Ansa to your Slack workspace from your dashboard, then mention @Ansa in any channel it’s added to, or send it a direct message. It answers in a thread from the same knowledge as your website, so new staff get the same answers your customers do. Each Slack answer counts as one answer. Ansa only reads messages that mention it or are sent to it directly.
Can I manage Ansa from Claude or ChatGPT?
Yes. Ansa connects to Claude, ChatGPT, Cursor and other AI tools that support MCP. Your AI assistant can find questions Ansa could not answer, read conversations and test answers. It can only make changes, such as adding a Q&A pair, if you allow that when you connect it, and you can disconnect it any time in Settings.
Do I need a developer?
No. If you can paste one line into your website builder (WordPress, Wix, Squarespace, Shopify or plain HTML), you can install it. No website? Share your chat link on WhatsApp, in your Instagram bio or in your email signature.
How do I cancel?
Any time, in Usage & plan → Manage billing. There are no contracts. You keep your paid plan until the end of the month you paid for, then move to Free; your assistant and data stay. If you delete your account, any subscription is cancelled straight away and your sources, conversations and files are deleted too.
Leave the light on for your customers.
Set up your assistant tonight. Free to start, no card needed.
- No card needed
- Set up in 10 minutes
- Cancel anytime